Certified computer network support specialist Certified computer support specialist Microsoft certified professional A plus A+ Net plus Net+ Comptia MCP

CAREER OBJECTIVE

Join a computer professional team as a network technician; working in a challenging environment providing the opportunity to further develop network systems expertise, and continue professional career progression.

*PROFESSIONAL CERTIFICATIONS AND TRAINING*
*CompTIA A+ Certified Computer Technician*	*CompTIA Network+ Certified* Technician

KNOWLEDGE AND SKILLS

Network
Intermediate network design and installation Install and configure workstations and servers Setup and administer LAN with Windows 2000 Configure and administer DHCP, WINS and DNS Server Services to implement a functional intranet Configure Terminal Services Server and Client Manage local and domain wide groups through Active Directory in Windows 2000	Manage storage use through the creation of stripe volumes, mirrored volumes, basic disks, and dynamic disks Deploy Remote Installation Services (RIS) in order to migrate from Windows NT 4.0 to a native 2000 environment Install and configure secure VPN's over an Internet connection Install and configure IIS servers, and create websites Implement password policies

Hardware
Installation, configuration and troubleshooting 386-Pentium series processors Installation and configuration of expansion cards	Installation, configuration, and troubleshooting peripheral devices Assembly and installation of Networking cabling media

Operating Systems and Software
MS-DOS, Windows 3.1, 95, 98, NT 4.0 Workstation and Server, Windows 2000 Professional and Server Ms Office 2000 suite installation, configuration and component operation	Macromedia Dreamweaver Ultra Dev 4 and Fireworks Suite CorelDraw 10 Graphics Suite and Corel Painter 6 Symantac Norton Ghost

Professional
Written and oral Communication Human Relations and Ethics Deductive Reasoning and Logic	Technical Mathematics for Electronics Word processing skills development Multi-Media presentations

EDUCATION

San Antonio College MDA, Information Technology 2001

Computer Network Specialist (CNS) Program
(900 clock-hour / 49.5 credit hour program)
Academic Awards
Hands-on training experience: over 300 lab hours

Construct and configure computers
Troubleshoot and repair computers
Design, install and configure LANs
Configure and troubleshoot Windows NT4.0 and 2000 network components

1999(Sept)-2002(July)
Toudouze Market Co.
Warehouse / Receiving Clerk / Customer Service

Provided customer service to approximately 150 vendors per month
Received 100,000 to 150,000 dollars in merchandise per month, ensuring that all items were correct and suitable for resale
Filed and maintained all purchase orders and invoices
Responsible for the movement, rotation and replenishment of products
Forklift operator, customer service and general warehouse duties

2002 Computer Solutions San Antonio NEISD Dell System Upgrade Project
Upgraded system drivers, Chipset and BIOS Insured all peripheral devices were functional Visually inspected workstations internal hardware Documented and logged all information extensively (ex. work performed, ID’s and serial numbers of workstation and peripheral devices) Carried out multiple tasks, met deadlines and performed in a professional manner with none to minimal supervision.