OBJECTIVE

Use knowledge and skills combined with problem solving techniques to develop reliable and productive networks.  Apply expertise of operating system and networks through professional certifications.

CERTIFICATIONS

CompTIA A+ Certified Computer Service Technician

SKILLS
  • Peripheral device installation, configuration and troubleshooting. 
  • Expansion cards, routers, modems, hubs and other networking component installation, configuration and troubleshooting.
  • Create and install Cat 5 cable (patch/crossover)
  • MS-DOS Windows 3.1, 95, 98, Me, NT 4. Workstation and server Windows 2000 Professional and Server
  • Office 2000 installation, configuration and operation
  • Windows 2000 Professional and Server attended and unattended installation
  • FrontPage, Word, Access, PowerPoint, Excel 2000, Dreamweaver and Fireworks 4
  • Networking administrating and troubleshooting
  • Implement password policies
  • Server and workstation installation and configuration
  • Optimize system resources through use of performance monitor in order to find and resolve bottlenecks

EDUCATION

April 2001-January 2002

  • San Antonio College MDA, Information Technology
    Computer Networking Specialist (CNS) program
    (a 900 clock-hour/49.5 credit hour diploma)
  • Accomplishment and Academic Awards granted for academic excellence, professional standards, and attendance for every grading period
  • Successfully completed over 315 hands-on lab hours: building computers, troubleshooting computers, loading 95, 98, NT 4 and Windows 2000 operating systems both workstation and server in NT 4 and Windows 2000

WORK HISTORY
Lou's One Stop      February 2001-Current
  • Head cashier
  • Open and closing of store
  • Decision making on the spot
  • Accountable for balancing of daily sales and cash registers
Senior Accounting Clerk at SA College Bookstore    January 200-August 2000
  • Supervised all cashiers and clerks
  • Handled schedules for employees and time cards
  • Post and send out statements
  • Open and closing of store
  • E-mail all accounting information, time cards, bank deposits and other items to home office on a daily basis
Records Consultant Inc     November 1999-January 2000
  • Data entry using Paradox program, PowerPoint, Excel and Word
  • Mail outs to schools for advertising
  • Answer phones
  • Schedule appointments
Levi Strauss and Co.   June 1994- November 1999
  • Material handler
  • 3 year program doing data research to redesign the plant
  • Gave proposal to employees and management of changes needed in order to better the plant
  • Used PowerPoint, Word, and Excel on a daily basis to do the data research
  • Self managed program in order to work different shifts to communicate to all employees