Objectives

 
Contribute to the successful administration of a network by utilizing my skills and knowledge gained in school and on the job.

 

Certifications

 
CompTIA A+ Certified Computer Technician

Certified Computer Service Technician

Knowledge & Skills

 

Computer Hardware

Computer Software

v     Installation and troubleshooting 386 through Pentium series processors

v     Installation and configuration of Expansion card and components

v     Installation, configuration, and troubleshooting of peripheral devices

v     Windows 9x

v     Windows 2000 Professional & Server

v     Windows NT Workstation & Server

Networking

v     Creating and maintaining cabling over a network. (Cat5e crossover and patch)

v     Install, configure and maintain multi-homed server/ router using routing and remote access tools

v     Design, install, configure and administer TCP/IP, DHCP, WINS, DNS, and NAT for Windows 2000 Server, Professional, and NT

v     Setup and administer LAN with Windows 2000 Server, Professional, and NT

 

Education

San Antonio College of MDA
Information Technology, Computer Network Specialist Program

v     Intensive 900 clock-hours program including 330 hours of hands on experience

v     Academic and Accomplishment Award

v     Contents of The Program included:

Ø      MS-DOS an Windows operating systems

Ø      Hands on computer construction, configuration, and troubleshooting

Ø      Hands on basic networking, including cabling

Ø      Windows 2000 domain-based network design, configuration, and troubleshooting

Ø      Systems Management Server installation, configuration, and deployment experience

ITT Technical Institute
Electronics Engineering Technology

v     Associates of Applied Science

v     GPA 3.0

v     Program Curriculum Included:

Ø      Electronics theory and implementation

Ø      Hands on circuit construction

Ø      Programming.

Ø      Technical Mathematics  

Work Experience

 

ICR Computer Services 
Computer Repair Technician

 1/02 to Present

v     Co-Owner and operator of a computer repair business

v     Build and repair computers

v     Lowered repair time by 25%

 

West Telemarketing
Telemarketing Representative

 10/01 to 4/02

v     Direct interaction with customers by telephone providing technical support to callers

v     Learning valuable people skill by dealing with customers on a daily basis

v     Substantially decreased call time and proficiency

 

South West Concert Security
Event Staff

 4/95 to12/01

v     Security for local events as they occur

v     Maintain a safe and enjoyable environment for the patron.

 

Arch Wireless
Repair Technician

 10/01 to 4/02

v     Repair and refurbish wireless communication devices

v     Maintain a quota of repairs

v     Substantially lowered my repair time by 10%

 

Rose Cleaning International
Supervisor

 9/98 to 9/01

v     Nightly janitorial cleanup of a local restraint

v     Promoted to Asst. Supervisor in first month for outstanding performance

v     Promoted to Supervisor being responsible for payroll and hiring