Objective
Contribute successfully to a business using skills and knowledge gained through certifications, training, and hands-on experience.

 

Certifications
CompTIA A+ Certified Professional

CompTIA Network+ Certified Professional

Certified Computer Service Technician

Certified Computer Network Systems Technician

Knowledge & Skills

Technical 
  • Digital Multimeters
  • Oscilloscopes 
  • Function Generators 
  • Power Supplies
  • Soldering: SMT & Through-Hole

 

Computer Hardware

  • Installation and troubleshooting 386 through Pentium series processors
  • Installation and configuration of expansion card and components
  • Installation, configuration, and troubleshooting of peripheral device

Computer Software

  • Windows 9X
  • Windows 2000 Professional & Server
  • Windows NT Workstation & Server

Networking

  • Creating and maintaining cabling over a network. (Cat5e crossover and patch)

  • Install, configure, and maintain multi-homed server/ router using routing and remote access tools

  • Design, install, configure, and administer 

  • Setup and administer LAN with Windows 2000 Server, Professional, and NT 

  • Install and configure Raid 0,1, and 5

  • Installed and configured Remote Installation Services (RIS)

  • Installation and configuration of Network Address Translation (NAT) Server

  • Installation and configuration of a Print server

Professional

  • Presentation development and editing with the use Microsoft PowerPoint 
  • Documentation development and editing with the use of Microsoft Word 
  • Web page development and editing with the use of Microsoft FrontPage
  • Human relations
  • Proposal development
  • Business communications

Education

San Antonio College Of MDA
Information Technology, Computer Network Specialist Program
  • Intensive 900 clock- hour program including 330 hours of hands on experience
  • Academic and Accomplishment Awards
  • Contents of the program included:
  • MS-DOS and Windows operating systems
  • Hands on computer construction, configuration, and troubleshooting
  • Hands on basic networking, including cabling
  • Windows 2000 domain-based  network design, configuration, and troubleshooting
  • Systems Management Server installation, configuration, and deployment experience

ITT Technical Institute
Electronics Engineering Technology

  • Associates of Applied Science
  • GPA 3.0
  • Program Curriculum Included:
  • Electronics theory and implementation
  • Hands on circuit construction
  • Programming.
  • Technical Mathematics

Work Experience

ICR Computer Services 
Computer Repair Technician

 1/02 to Present
  • Co-Owner and operator of a computer repair business
  • Build and repair computers
  • Lowered repair time by 25%

West Telemarketing
Telemarketing Representative

 10/01 to 4/02
  • Direct interaction with customers by telephone providing technical support to callers
  • Learning valuable people skill by dealing with customers on a daily basis
  • Substantially decreased call time and proficiency

West Concert Security
Event Staff

 4/95 to12/01
  • Security for local events as they occur
  • Maintain a safe and enjoyable environment for the patron

Arch Wireless
Bench Technician

 10/01 to 4/02
  • Repair and refurbish wireless communication devices
  • Maintain a quota of repairs
  • Substantially lowered my repair time by 10%

Rose Cleaning International
Supervisor

 9/98 to 9/01
  • Nightly janitorial cleanup of a local restraint
  • Promoted to Asst. Supervisor in first month for outstanding performance
  • Promoted to Supervisor being responsible for payroll and hiring