Endo Cervantes

108 Jesus Alley
San Antonio, Texas 78207
(210) 271-9229

Objective  

Become part of a challenging, professional computer network technician team, continuing further to develop network expertise and progress professionally in this career.

Professional Certifications



(projected exam completion March 2001)


(projected exam completion April 2001)

 
Knowledge and Skills
Hardware: Operating Systems:
  • 386-Pentium installation, configuration and troubleshooting
  • Expansion card installation and configuration of components
  • Peripheral device configuration and troubleshooting

Networking:

  • Basic network design and installation
  • Remote access/ Internet operations
  • Workstation and Server installation and configuration
  • Network administration and troubleshooting
  • MS-DOS; Windows 3.1, 95, 98 Windows NT 4.0 workstation and server
  • Office 2000 installation, configuration and component operation

Professional:

  • Written and Oral communication
  • Human relations and ethics
  • Technical math for computers

 

Education

San Antonio College of Medical and Dental Assistants
Computer Network Specialist Program
Academic Award
Graduation: April 2001

San Antonio College
30+ Core/Information System
September 1994 - May 1996

Escuela Superior de Contaduria y Administracion (incorporada U.A.C.)
Superior School of Accounting and Administation
Nueva Rosita, Coahuila, Mexico
Graduated:June 1993
Bachelors Degree

Employment Summary

ILD Communications Inc.
August 2000-September 2000
Call Center-Inbound-Operator (Spanish)

Sunshine Laundry Inc.
September 1996-April 2000
-Route Driver
-Process Invoices
-Customer Service

U.S. Department of Census Bureau
February 2000-April 2000
-Census Enumerator

Federal de Hacienda (I.R.S. Mexico)
November 1988-August 1992
-Customer Service
-Collections
-Auditor